1. Introduction
[Shakhawat LLC] (“Company”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or request our roofing services.
2. Information We Collect
We may collect the following information:
Full name
Phone number
Email address
Property address
Service request details
IP address
Browser and device information
Website usage data via cookies
We only collect information that you voluntarily provide or that is automatically collected through standard website tracking technologies.
3. How We Use Your Information
We use your information to:
Schedule roofing inspections and appointments
Provide estimates and service updates
Respond to inquiries
Send appointment reminders
Improve our website and services
Provide customer support
We do not sell or rent your personal information to third parties.
4. SMS Communication & Opt-In Details
If you provide your phone number and explicitly consent to receive SMS messages, we may send text messages related to:
Appointment confirmations
Appointment reminders
Service updates
Estimate follow-ups
Customer support communication
Message frequency varies depending on your service requests.
Message and data rates may apply.
You can opt out at any time by replying STOP.
You may reply HELP for assistance.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or transfer SMS consent data to any third party.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Improve website functionality
Analyze site traffic
Enhance user experience
You may disable cookies through your browser settings, but some website features may not function properly.
6. Data Security & Handling
We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. User Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
To exercise your rights, contact us at:
Email: support@[yourdomain].com
Phone: [Business Phone Number]
8. Third-Party Services
We may use third-party service providers (such as CRM or communication platforms) to operate our business. These providers are contractually obligated to protect your information.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have questions regarding this Privacy Policy, contact:
[ABC Roofing LLC]
[Business Address]
Phone: [Business Phone Number]
Email: support@[yourdomain].com